FAQ

Is your question not listed? Then contact us.

What are the opening hours of the reception? What are the opening hours of the reception?

The reception is open from 07:00 in the morning until 23:00 in the evening. The check-in time starts from 15:00 in the afternoon, an earlier check-in is on request and subject to availability. Please make sure you are checked in before 23:00.

How do I get to the reception? How do I get to the reception?

On arrival you can ring the bell at the entrance downstairs and we will open the door for you via the intercom. Then take the elevator and we will be happy to welcome you on the 8th floor where our reception is located.

Can I make a reservation without a credit card? Can I make a reservation without a credit card?

The hotel asks for a deposit of €150 in cash if no credit card guarantee can be given during check-in.

What time does breakfast start? What time does breakfast start?

Our breakfast buffet is served daily from Monday to Friday from 07:30 to 10:00 and on Saturdays and Sundays from 08:00 to 11:00. You can book breakfast with our reception staff. Our breakfast buffet for adults is €15,50 per person, children aged 6-12 years €7,75 and children under 6 are free.